Support Menu

Team Viewer

Remote Desktop Help

Cisco VPN

Offline Folders Configuration

Remote Desktop Help

Welcome to the Remote Desktop  (Terminal Server) Help page.  On this page we will post issues regarding Remote Desktop and software downloads.

Printing Solution- We have integrated a printing solution that allows you to print from virtually any printer now.  This third party solution installs a piece of software on YOUR workstation (Desktop 1, not your remote desktop workstation) to allow it to see the printers physically attached to your computer and make them available in your Terminal server session.

To install, LOG OFF your Remote Desktop session.  Next click on the link below.  Choose RUN to download the file and just accept all the default questions for the installation.

For XP Pro, XP Home, Windows 2000

Listed below is the latest version of the software.  Check to see which version you should be installing for your computer.

Install ThinPrint Software v7.0

Previous version...

Install ThinPrint software v6.0

For Windows 95, Windows 98, Windows ME

Install ThinPrint for Windows95, 98, ME

Once the software is installed, log back in and you should be good to go.

How it works

The ThinPrint software will look at the printers installed on YOUR computer and map over your default printer to the Remote Desktop.

You will see the following Icon in the lower right hand corner of your computer screen.

If you double click on this icon you get the following screen.  You can choose which printer to use or just it pick your default.

Remote Desktop Software

Download a copy here to your desktop here.  Click on the link below and choose Run.  Accept all default prompts.

Remote Desktop Download Click Here

Cisco VPN

Download Client Here

Contact Us

Phone: 330.405.9353 ext 201

Fax: 330.405.9366