Computer Solutions
Support
Remote Desktop Help
Welcome to the Remote Desktop (Terminal Server) Help page. On this page we will post issues regarding Remote Desktop and software downloads.
Printing Solution - We have integrated a printing solution that allows you to print from virtually any printer now. This third party solution installs a piece of software on YOUR workstation (Desktop 1, not your remote desktop workstation) to allow it to see the printers physically attached to your computer and make them available in your Terminal server session.
To install, LOG OFF your Remote Desktop session. Next click on the link below. Choose RUN to download the file and just accept all the default questions for the installation.
Listed below is the latest version of the software. Check to see which version you should be installing for your computer.
» Install ThinPrint Software v8.0 (XP, Vista and Windows 7 64 bit only)
» Install ThinPrint Software v8.0 (XP, Vista and Windows 7 32 bit only)
-
» Install ThinPrint Software v7.6 (for 9x, ME, NT, 2000, XP, 2003 only)
-
» Install ThinPrint Software v7.0 (for 9x, ME, NT, 2000, XP, 2003 only)
- » Install ThinPrint Software v7.0 (for VISTA Only)
- » Install ThinPrint Software v6.0 (previous version)
- » Install ThinPrint Software (for Windows 95, Windows 98, Windows ME)
Once the software is installed, log back in and you should be good to go.
How it Works
The ThinPrint software will look at the printers installed on YOUR computer and map over your default printer to the Remote Desktop
You will see the following Icon in the lower right hand corner of your computer screen.
If you double click on this icon you get the following screen. You can choose which printer to use or just it pick your default.
Remote Desktop Software
Download a copy to your desktop here. Click on the link below and choose "Run". Accept all default prompts.
Cisco VPN
Click below to download the Cisco VPN client
