Modern Workspace IT Solutions for Your Business

The Jaekle Group is a cutting-edge IT support company that offers cost-effective packaged and custom solutions for a variety of businesses across many industries. Our solutions are standard deployments created by certified IT professionals with products from top industry partners such as Microsoft, Citrix, Dell, and Cisco. Whether your organization only needs one particular managed service, or wants an end-to-end solution, Jaekle Group can come up with a worthwhile solution for you.

IT Support

If you are in need of support or have a service request, please click on the Trouble Ticket link below.  If you would like one of our technicians to remote into your computer, please click on the TeamViewer icon below to download the software.  Once downloaded click to install.

Online conference

Our Services

Jaekle Group is a leading provider of IT solutions in Northeast Ohio for small to mid-sized companies. Whatever your IT services needs, we have a dedicated team who will support your business and keep your operation running smoothly. Our services include:



Outlook Icon

Web Outlook

Access your Microsoft Web Outlook account.


Citrix Logo


Log in to access your Citrix account.


E-Commerce Icon


Access your CART32 e-commerce account.


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FTP Login

Access your web files directly and securely.