small business IT support

If you are looking for a company that can offer small business IT solutions in the Akron, Cleveland, and greater northeast Ohio area, then look no further than Jaekle Group. Our team of dedicated support experts can help your business in more ways than one.

Keep on reading to find out how we assist small businesses across northeast Ohio in gaining network security and so much more!

Reason #1 – We Can Offer a Wide Range of Small Business IT Services

As part of providing IT support for small companies, we have the ability to offer a range of services to allow your business to focus on more important matters and leave the IT to us, the experts!

When you choose Jaekle Group as your Cleveland-area small business IT support team, we can help you with:

Through these services, we are able to help diagnose the specific needs of your business to offer a customized plan in order to help get your business where it needs to be for hosting, IT, and network security.

Reason #2 – We Are Real People Who Can Help, Not Just a Piece of Software

Jaekle Group meetingWhat’s one of the best parts of working with us? We are a group of real people, just like you, who are dedicated to providing small business IT solutions all across Cleveland and Akron.

When you give us a call, you can speak with a real representative instead of talking to some automated voice that can’t answer your questions, or navigating some software that sends you to an FAQ page to figure out an answer for yourself.

And if by chance you didn’t have access to a phone during a problem, we have a form online where you can fill out a support ticket and indicate how urgent your situation is, so we can get all the information we need to solve your issue in a timely manner.

Reason #3 – We Can Help Make Your Business More Successful

Not only can we free up more time in your office by taking care of your IT support, but we also have the proof. Here are some testimonials from our loyal customers:

“The Jaekle Group continues to improve our IT processes. They are immediate to respond when we experience a ‘crisis,’ and by and large relieve us from the stress of handling day-to-day computer issues.”

– Cynthia A. Kirk, Corporate Treasurer, Shaker Consulting Group, Inc.

“Before using The Jaekle Group, IT services for our small manufacturing company was a nightmare. The Jaekle Group came in, cleaned things up and has kept our network running safely and smoothly ever since. They have grown with us as our needs and demands increased. In over 15 years I have never even thought of looking elsewhere.”

– Morgan R. McIntosh, President, OmegaOne

Reason #4 – We Are Just Around the Corner from Local Northeast Ohio Businesses

If your business is located in the Akron-Cleveland area, you will immediately recognize our address – we are nearby in Macedonia! Our location makes it easy and convenient for you to stop in to talk about your current IT problems so we can brainstorm on the right IT support solutions for your small business.

Get directions to our office using the map below.

Reason #5 – We Have Connections with the Top Technology Companies

As part of our commitment to being the best for IT support solutions, we have built connections with these major technology companies so we can provide amazing products and help to a wide range of small businesses:

  • APC
  • Barracuda
  • Cisco
  • Citrix
  • Computer Associates
  • Dell
  • HP
  • Microsoft
  • Trend Micro
  • VOIP Phone Systems

Reason #6 – We Have Extensive Experience Providing IT Support for Small Companies in Cleveland

If you head over to our success stories page, you will see that we have numerous case studies with clients who have seen tremendous performance enhancement by outsourcing their IT to us.

Here’s a quick overview of some of our case study topics:

  • Helping a small teleradiology firm out of Cleveland find a safe and secure solution to have their employees connect to their main office while working from home
  • A construction company that needed assistance with allowing their off-site workers to connect to the business’s email and internal software
  • With three branches in the area, this local real estate firm needed our help in using a server to tie everything together so members of their group could move from location to location and still access their needed data

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In the News – Ransomware

As a preview of some of the topics we cover in our newsletters, we wanted to do a quick highlight in this blog post about the ongoing threat of ransomware.

If you aren’t aware of ransomware, it has been a threat to the technological world for a number of years. It’s a piece of malware that you can receive in number of ways, with attacks often coming by way of email.

Once the ransomware software has taken over your computer, the only way to regain access to your computer and data is through paying a lump sum of money to the attackers.

Here at Jaekle Group, we are familiar with these types of attacks and can protect your business from threats such as ransomware, and many more.

Let Jaekle Group Provide Your Northeast Ohio Small Business with IT Services Today!

Are you ready to see what outsourcing your IT support to a group of local professionals can do for your small business in Cleveland? Contact us today to get started!