Help Desk Solutions

Essential IT Support Services in Northeast Ohio

IT support companies, Cleveland
The Jaekle Group offers diverse IT support and services for Akron, Cleveland, and the greater northeast Ohio area that are tailored to the specific needs of companies. We provide total care solutions that can help your operations thrive. Reach out to Jaekle Group to get started today!

Our Capabilities

Computer Maintenance and Repair

If you’re searching for IT support companies in Cleveland and Akron, let the dedicated team at Jaekle Group be your answer. We offer a variety of computer maintenance and repair programs, with everything from fixed cost maintenance programs to pay as you go. We can replace, install, upgrade and repair all of your company’s computers, supplying everything that is needed to keep your business running smoothly.

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Security Updates

The most important maintenance today on a computer is security and service patch updates. Due to the ever-changing and evolving hack attempts that companies face, you must keep your computer up to date with patches. This aspect is often overlooked during regular servicing or when people do not do proper upkeep of their systems. When computers are problematic you lose production time.

Phone and Help Desk Support

At Jaekle Group, we can provide phone and help desk support when a visit is not necessary. We can even set up your system so that we can perform remote support for your system. This allows us to be there in an instant, 24 hours a day, 7 days a week.

Disaster Recovery Solutions

No one can predict when and where disaster will strike, but are you ready for it if and when it does? When your company’s operations are at stake, you don’t want to be blindsided by complacency. Consider the following:

  • What if the server fails?
  • What if the power goes out?
  • What if we lose our internet connection?
  • What if there is a fire?
  • What if we lose the hard drive with all of the company data on it?
  • How long can we be down for?

Do you have a plan to address these issues? Through our premier business IT solutions in northeast Ohio, we can help you be ready for when disaster strikes so you can be up and running again as quickly as possible.

Product Research and Selection

Do you need to purchase new software to run your business? Are you not sure about what to get or how well it will work at your specific company? Let our IT support services team help you work with product vendors to find the right product for you. We can collaborate with the vendors to set up demos so you can thoroughly evaluate the product before you make a costly investment.

We will help you sort the truth from the fiction and find the best solutions for your business!

Contact The Jaekle Group today to schedule a complimentary, no obligation consultation. Our northeast Ohio IT support team is ready to get to work for you!

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